Twitter’s early promise as a social platform for connecting people the world over turned somewhat sour, with harassment, bullying, and general nastiness becoming commonplace. And that is why the company announced a number of measures earlier this year designed to make the place a safer place to hang out, including improvements to the mute and block features, as well as preventing repeat offenders from creating new accounts.

Fast forward six months and Twitter is today providing a little data to support its belief that its anti-harassment drive has been effective. “While there is still much work to be done, people are experiencing significantly less abuse on Twitter today than they were six months ago,” said Twitter’s general manager for consumer product and engineering, Ed Ho, in a blog post.

According to Ho, Twitter is now “taking action” on 10 times the number of abusive accounts each day compared to last year, while “thousands more” abusive accounts are having their functionality limited or suspended.

“There are repeat offenders who create new accounts after being suspended for violations,” said How. “Our new systems, in the last four months alone, have removed twice the number of these types of accounts. Beyond the technology, our teams are continuing to review content daily and improving how we enforce our policies.”

Twitter’s reputation as a breeding ground for evil has done its business no favors, with the proliferation of trolls almost certainly preventing signups from new users and deterring existing users from coming back. That said, the company announced nine million new monthly active users (MAUs) during its last quarter, a rise of 6 percent, though there is little to indicate that Twitter’s response to harassment was behind this rise.

Ho is adamant that communications around “problematic tweets” is central to fixing the problem, in particular explaining to those reported for abusive behavior why their account has been restricted for a period. “Accounts that we put into this period of limited functionality generate 25 percent fewer abuse reports, and approximately 65 percent of these accounts are in this state just once.”

Twitter also said that improving user controls such as offering quality filters has helped fix some of its harassment issues, with fewer “unwanted interactions” a result. Ho said that blocks after @mentions from someone a user doesn’t follow is down 40 percent.

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